Customer Service - how important is it to you?
Sunday, 1 May 2011
The sun is shining (in London!), the (extended) weekend is underway - enjoy :)
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2011
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September
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August
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Amazing service from Crucial.com! Ordered Friday 1...
Why don't Utilities listen
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July
(2)
More evidence of the ROI organisations can get fro...
Great service in Southampton!
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June
(5)
Habitat announce major closures - what have you do...
Quote from Angela Williams HR Director of British ...
In conversation with NPower about a series of cust...
Great service and response from Timpson's, the sho...
Great PRP Director's Club meeting today at the Bre...
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May
(3)
“Write it on your heart that every day is the best...
People are STILL leaving managers not organisation...
The sun is shining (in London!), the (extended) we...
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April
(4)
“Be a yardstick of quality. Some people aren’t use...
Monday thought - “Don’t find fault find remedy” He...
As promised during my talk at the CSTN event - two...
“The mind is like a parachute – it works better wh...
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March
(7)
Service leaders John Lewis scrap it's 28 day refun...
We're alive - let's celebrate!
Ran 10k today in fabulous sunshine, and guess what...
“Time is limited, so I better wake up every mornin...
“Don’t find fault find remedy” Henry Ford
“Never stop because you are afraid, - you are nev...
So yesterday, out of 20 people, 16 said hello back...
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February
(5)
Whilst out for a run this morning, I smiled and sa...
Excellent response form GoCruise following complai...
“It is wonderful what you can do when you have to....
"The intuitive mind is a sacred gift and the ratio...
Cloud9 Brighton - great cafe, excellent cakes/ ice...
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January
(4)
"When I chased after money, I never had enough. Wh...
“Things don't have to change the world to be impor...
If not now, when? Hillel 30BC-10AD – Jewish Schol...
A thought for 2011 - The smallest good act today i...
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2010
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December
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“If you’re going to help a man, you want to know s...
The way to get started is to stop talking and get ...
We don’t know how it is possible, We just know tha...
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November
(1)
"Happiness is when what you think, what you say, a...
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October
(2)
How will today's spending review affect YOUR level...
Metro Bank's third branch opened in Fulham today -...
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August
(4)
Three REALLY miserable faces at the Amex desk, HR ...
The only limit to our realization of tomorrow will...
“The greater the tension, the greater is the pot...
Metro Bank opened their first branch in Holborn la...
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July
(1)
4 inspirational speakers at the ICS AGM@ St Pauls ...
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June
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Watch out for an Arizion Knowledge Peer video on c...
“If you stay ready, you ain't gotta get ready.â€...
“He who answers before listening - that is his f...
Life is luck Make it Mother Teresa (1910–199...
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May
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"The greatest mistake you can make in life is to b...
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April
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February
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2009
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August
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