Three REALLY miserable faces at the Amex desk, HR terminal 3 today - still work to do on UK customer service!

The only limit to our realization of tomorrow will be our doubts of today. - Franklin D. Roosevelt, 1882-1945, 32nd President of the United States

“The greater the tension, the greater is the potential.”

Carl Jung (1875–1961)
Swiss psychiatrist

Metro Bank opened their first branch in Holborn last week - a customer focussed bank!