"You already know the answers. You just don't want to hear them from yourself." --Sunny Vanderbeck, Cofounder, Data Return Corp

"When I think about which services I want to offer on Virgin Atlantic, I try to imagine whether my family and I would like to buy them for ourselves. Quite often it's as simple as that. " Richard Branson

“Nothing is impossible.”

Gertrude Elion (1918–1999)
American chemist
Nobel Prize winner

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“A journey of a thousand miles must begin with a single step.”
Lao Tzu (604 BC – 531 BC)
Chinese philosopher

“Time is limited, so I better wake up every morning fresh and know that I have just one chance to live this particular day right, and to string my days together into a life of action, and purpose.”

Lance Armstrong (1971 – )
American cyclist
7-time winner of the Tour de France
Cancer survivor

What are some of the future trends in customer service - have a look here:
http://ping.fm/rMmBd